We collect information you provide directly to us, such as when you fill out our contact form, request a quote, or communicate with us. This may include:

•Contact details such as your name, email address, and phone number.

•The content of any message or enquiry you send us.

•Business information you choose to share while we scope a project.

We also automatically collect limited technical information (such as your IP address, browser type, and pages visited) through cookies and similar technologies.

We use the information we collect to:

•Respond to your enquiries and provide the services you request.

•Prepare quotes, proposals, and deliver our digital services.

•Improve our website, services, and customer experience.

•Send you administrative information and, where you have consented, marketing communications.

Our website uses cookies and analytics tools to understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them.

We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our business (for example, email, hosting, and analytics providers), and only to the extent necessary for them to perform their services. We may also disclose information where required by law.

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you. You may also opt out of marketing communications at any time. To make a request, contact us using the details below.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required to meet legal, accounting, or reporting obligations.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

If you have any questions about this Privacy Policy or how we handle your information, please contact SouthSwell Digital Studio, Gold Coast, Queensland, Australia, via the contact form on our website.